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U-Dispatch

Built for MENA

Run a whole delivery marketplace, not five disconnected tools.

Restaurants take orders, riders get dispatched, and every fee, commission and cash hand-over lands in one ledger you can reconcile. Arabic and English, right-to-left throughout, VAT where it applies.

One workspace per operator. Your own domain, your own restaurants, your own riders — nothing shared with anyone else’s.

Ordering

Menus with options and add-ons, delivery or take-away, scheduled orders, guest baskets and a counter POS for walk-ins.

Dispatch

Delivery zones drawn on a map, riders offered work by proximity and load, live tracking and proof of delivery.

Money

Double-entry accounting behind every order: commission, delivery fees, rider earnings, cash collection and payouts.

Control

One administration panel per operator, a separate one per restaurant, and a permission model that decides who sees what.

Four audiences, four purpose-built surfaces

The same data underneath, presented to each of them the way they actually work.

Your operations team

The administration panel: everything the business runs on, in one place.

  • Delivery zones drawn on a real map
  • Restaurants, menus, categories and promotions
  • A live dispatch board with rider positions
  • Cash collection, payouts and expenses

Your restaurants

A panel of their own, scoped to their kitchen and nothing else.

  • Accept, prepare and hand over orders
  • Edit the menu, prices and stock
  • Opening hours and an open/closed switch
  • A counter POS for walk-in orders

Your riders

A mobile app that offers work and records what happened.

  • Offers by proximity, with a fallback to the next rider
  • Turn-by-turn hand-off and live location
  • Proof of delivery and collected cash
  • Earnings a rider can check themselves

The money is not a report — it is a ledger

Every order writes double-entry journal entries the moment it happens. Balances are derived from the journal rather than kept alongside it, entries are never edited (a correction is a reversal), and reconciliation is a query instead of a spreadsheet.

  • Commission taken net of any VAT already inside the price
  • Delivery fees split between the platform and the rider
  • Cash on hand tracked per rider, settled per shift or per order
  • Payouts generated on a cycle, with a statement behind every line

See it against your own numbers

Every workspace starts with 23 capabilities switched on. Tell us how you operate and we will show you the parts that matter.

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