What it does today

Catalogue

Restaurants, categories and dishes, with the structure a real menu needs rather than a flat list.

• Option sets and add-on groups, priced per choice
• Two-level categories, so navigation matches the menu
• Discounts that cascade dish → sub-category → category → restaurant
• Bulk import and export of a menu as a spreadsheet
• Everything named in Arabic and English at once

Ordering

From basket to delivered, including the paths that are not the happy one.

• Guest baskets that survive signing in
• A quote before the order — every fee and tax visible up front
• Delivery, take-away and scheduled orders
• Cancellations, refunds and offline payment proof
• A counter POS for orders that never touched a phone

Delivery areas

Coverage is drawn, not typed. Zones are real polygons on a map, and an address either falls inside one or it does not.

• Polygon editor on an open map — no map billing account
• Active zones may share a border but never overlap
• Delivery fees and rules per zone
• A coverage check any client can call before checkout

Dispatch

Getting an order onto a rider, and knowing where it is afterwards.

• Offers cascade by proximity and current load
• A rider who declines is never offered the same order twice
• Manual assignment from a live board when someone has to intervene
• Live rider positions over websockets
• Shifts, availability and delivery proof

Money

A double-entry ledger, not a set of totals — see the home page for what that buys.

• Commission, delivery fee and tip settled per order
• Rider cash on hand, collected per order or swept per day
• Payout cycles with a statement behind every line
• Customer wallets, top-ups and refunds
• Expenses recorded against the same accounts

Integration

The platform is the system of record, and it can still speak to the ones you already run.

• A signed, retried outbox — no fire-and-forget webhooks
• Records synced from a provider are locked locally
• A documented API for your own apps and partners